Privacy Policy
At Pathway Pediatrics, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, forms, patient portal, SMS communications, and services.
1. Information We Collect
We may collect the following types of personal information:
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Name, phone number, email address, and child’s information provided through appointment request forms
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Medical or health information submitted through secure channels
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Website usage data via cookies or analytics tools
2. How We Use Your Information
We use the information you provide to:
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Schedule and confirm appointments
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Communicate with you about your child’s care
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Send appointment reminders and relevant updates via SMS or email
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Improve our services and website experience
3. SMS Communications
By submitting your phone number through our website, you consent to receive SMS messages from Pathway Pediatrics. These may include appointment reminders, onboarding info, and relevant practice updates. Message and data rates may apply. You may opt out at any time by replying STOP.
4. How We Protect Your Information
We use secure, HIPAA-compliant systems and take appropriate measures to protect your personal and health-related information from unauthorized access or disclosure.
5. Third-Party Services
We may use third-party tools (e.g. SMS platforms, analytics services) that process data on our behalf. These services are contractually obligated to handle your data securely and responsibly.
6. Your Rights
You have the right to access, update, or request the deletion of your personal information. Please contact us at contact@pathwaypeds.com to make any requests.
7. Contact Us
If you have any questions about this Privacy Policy, please contact:
Pathway Pediatrics
Sylacauga: 256.208.0060
Chelsea: 205.678.1286
Email: contact@pathwaypeds.com
chelsea, Alabama
398 Chesser Drive, Suite 7, Chelsea, AL 35043
P: 205.678.1286 | F: 205.618.9696
sylacauga, Alabama
Established patients
We encourage you to use our patient portal for easy access to your health information, appointment scheduling, and secure communication with our care team. It’s designed to streamline your experience and keep you connected with your health care providers. If you have any questions or need assistance, don’t hesitate to reach out to us!
New patients
If you are interested in becoming a new patient, click the link below to access our new patient packet. Please complete one packet per child and return to us. For well visits, we must obtain your child’s previous records before scheduling.
General questions
Have general questions? Click the link below to visit our FAQ page for answers. For any additional inquiries or to send a message, you can also use our patient portal!
Appointment request
We’re excited to continue providing you with exceptional care! Click below to easily request your next appointment and keep your health on track. Our team is ready to offer the continued support and attention you deserve. We look forward to seeing you soon!